Terms and Conditions
Welcome to Fly Online. These Terms and Conditions govern your use of our website and services. By accessing or using Fly Online, you agree to comply with and be bound by the following terms.
1. Introduction
Fly Online is an online platform that allows users to search, compare, and book flights, hotels, and travel-related services. We operate as a booking intermediary and do not provide transport or accommodation services directly.
2. Eligibility
By using our platform, you confirm that you are at least 18 years old and legally eligible to enter into binding contracts. If you are booking on behalf of others, you are responsible for ensuring their compliance with these terms.
3. Services Provided
We provide access to:
Flight bookings
Hotel reservations
Promotional travel deals
All bookings are made with third-party providers (airlines, hotels, tour operators) whose terms also apply.
4. User Responsibilities
You agree to:
Provide accurate and complete information when booking
Review all booking details carefully before confirming
Use our services only for lawful purposes
Not misuse or interfere with the operation of our platform
5. Booking Confirmation
Once your booking is confirmed, you will receive an email with a confirmation number and booking details. If you do not receive this, please contact our support team.
6. Pricing and Payment
All prices are shown in the currency selected and include applicable taxes unless stated otherwise.
Prices are subject to change until booking is confirmed and paid.
Payment must be made using approved secure methods on our platform.
In case of pricing errors, we reserve the right to cancel the booking and refund the amount paid.
7. Cancellations and Refunds
Cancellation and refund policies vary by provider and are detailed during the booking process.
Some bookings are non-refundable or non-changeable.
Refunds, if applicable, are processed according to our Refund and Cancellation Policy.
8. Travel Requirements
You are responsible for ensuring you have valid travel documents, such as passports, visas, and vaccinations.
Fly Online is not liable for denied boarding or entry due to missing or invalid documents.
9. Third-Party Services
Fly Online does not control the services provided by third-party providers and is not responsible for:
Cancellations or delays
Service disruptions or errors
Losses incurred as a result of provider actions
10. Limitation of Liability
Fly Online is not liable for:
Indirect, incidental, or consequential damages
Losses due to flight delays, hotel issues, or acts beyond our control
Technical problems, including website outages
11. Modifications to the Terms
We reserve the right to update or modify these Terms and Conditions at any time without notice. Changes will be posted on this page with an updated effective date.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the Dubai Courts.
